Privacy Policy

The Service is operated by Vexil LLC, a limited liability company registered in New Mexico, USA (Business ID 0008061085), with its office at 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States. Vexil LLC is the “controller” of your personal information for the purposes of the EU and UK General Data Protection Regulation (GDPR) and the “business” for the purposes of the California Consumer Privacy Act (CCPA).

Privacy questions and requests: [email protected].

Information you give us

• Account details: your email address, a display name and a password if you create an account. Passwords are stored only as a secure one-way hash; we can never read them.
• Profile content: an avatar image you upload and any bio or profile details you add.
• Content you post: comments, game reviews and ratings, likes, favorites, collections and game reports.
• Messages: the name, email address and message you send through our contact form or by email.

Information collected automatically

• Usage and gameplay events: which pages you visit, which games you open, how long you play, searches and clicks inside VoltyPlay. These are tied to a random session ID and, if you are signed in, to your account.
• Device and connection data: your IP address, browser type and version (user agent), operating system, screen size, language, the page that referred you and the approximate country we infer from your IP address. We do not collect precise location.
• Session data: when you sign in we store a session record with your IP address and user agent so we can keep you signed in and detect suspicious sign-ins.
• Preferences: your language, light or dark theme and cookie choices, stored in your browser (see our Cookie Policy).

Information from third parties

• Game distributors and ad partners may give us aggregated reports, such as the number of ad impressions or game plays. They do not give us your name or email.

• To run the Service: load games, keep you signed in, save your favorites, collections, progress and settings.
• To show and moderate community features such as comments, reviews and profiles.
• To answer your messages and support requests.
• To understand which games and features people enjoy, fix problems and improve the Service, mostly using aggregated statistics.
• To show advertising that pays for the Service, and to measure how ads perform.
• To keep the Service safe: prevent spam, fraud, cheating, abuse and unauthorized access.
• To comply with the law, enforce our Terms of Service and respond to valid legal requests.

We do not sell your name or email address, and we do not use your information to make decisions that have legal or similarly significant effects on you.

If you are in the European Economic Area, the United Kingdom or Switzerland, we rely on these legal bases:

• Contract: to provide your account and the features you ask for.
• Legitimate interests: to secure, analyse and improve the Service and to show non-personalised ads, balanced against your rights.
• Consent: for non-essential cookies and personalised advertising. You can withdraw consent at any time from the cookie banner or by clearing your browser storage.
• Legal obligation: when the law requires us to keep or disclose information.

We share information only as described here:

• Service providers who host our servers and database, deliver email and help us run the Service. They act on our instructions and may not use your data for their own purposes.
• Game distributors. Games are loaded from our partners' servers (for example GamePix and GameMonetize) inside an embedded frame. When you open a game, your browser connects directly to them and they receive your IP address, device information and gameplay data under their own privacy policies.
• Advertising partners such as Google AdSense may set their own cookies and collect device identifiers to show and measure ads. With your consent, ads may be personalised; otherwise they are contextual. You can learn how Google uses data at policies.google.com/technologies/partner-sites.
• Other players can see what you choose to make public: your display name, avatar, public collections, comments and reviews.
• Legal and safety: to comply with law, respond to lawful requests, protect the rights, property or safety of Vexil LLC, our users or the public.
• Business transfers: if Vexil LLC is involved in a merger, acquisition or sale of assets, information may be transferred as part of that deal, subject to this policy.

• Account information: while your account is open. When you delete your account we delete or anonymise it within 30 days, except where we must keep it longer by law.
• Public comments and reviews: until you delete them or your account.
• Sign-in sessions: until they expire or you sign out, and in any case no longer than 90 days.
• Gameplay and analytics events: up to 24 months, after which they are deleted or kept only in aggregated form.
• Contact messages: up to 24 months after the conversation ends.
• Backups are overwritten on a rolling schedule of up to 35 days.

Depending on where you live, you may have the right to:

• access the personal information we hold about you and get a copy of it;
• correct information that is wrong or incomplete;
• delete your information or your account;
• object to or restrict certain processing, including for direct marketing;
• receive your data in a portable format;
• withdraw consent at any time, without affecting earlier processing;
• opt out of the “sale” or “sharing” of personal information and of targeted advertising (California and other US states);
• not be discriminated against for using any of these rights.

To make a request, email [email protected] from the address linked to your account. We will answer within 30 days (45 days where US state law allows). We may need to verify your identity first. You can use an authorised agent where the law allows it.

If you are in the EEA or UK, you also have the right to complain to your local data protection authority.

In the last 12 months we collected the categories of information described in section 2: identifiers (such as email and IP address), internet activity, approximate geolocation, user-generated content and inferences about game preferences. We use them for the business purposes in section 3.

We do not sell personal information for money. Allowing advertising partners to use cookies for personalised ads may count as “sharing” or “selling” under some state laws. You can opt out by choosing “Essential only” in our cookie banner. We honour Global Privacy Control (GPC) browser signals as an opt-out.

We do not knowingly sell or share the personal information of consumers under 16.

VoltyPlay is a general audience website. Accounts are only for people aged 13 or older (or the minimum age in your country). Children can play games without an account. Our Children's Privacy page explains how we protect younger players.

We use encryption in transit (HTTPS), hashed passwords, access controls and monitoring to protect your information. No system is perfectly secure, so please use a strong, unique password. If we learn of a breach that affects you, we will notify you as required by law.

Vexil LLC is based in the United States, and our service providers may process data in other countries. When we transfer personal data from the EEA, UK or Switzerland, we use safeguards such as the European Commission's Standard Contractual Clauses.

We may update this policy as the Service changes. We will change the “last updated” date above and, for significant changes, tell signed-in users on the site or by email before the change takes effect.

Vexil LLC, 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States. Email: [email protected].